Overall purpose of the role:

A influx– Camp Coordination and Camp Management Assistant, under the management and supervision of a Camp Management Team Leader and in close collaboration with other government and humanitarian colleagues will be responsible for direct implementation of camp management activities in the NMC transit camp in Kigoma.

Responsibilities:

• Supervise workers (cooks and cleaners) in NMC transit center
• Monitor and support the coordination of services and Management in the NMC transit center
• Identify gaps in service provision to new arrivals, proactively referring issues to relevant forums
• Oversee and ensure that new arrivals receive the CRIs when they arrive at the center in an accessible and accountable manner
• Work in close collaboration with MoHA (zonal office), MTI and UNHCR to ensure a wide acceptance of camp management activities in particular and facilitate dispute resolutions regarding the provision of humanitarian services in general
• Ensure diversity and inclusion and ensured that protection considerations are mainstreamed across all sectors
• Receive and handle complaints and feedback from PWS and refer to relevant actors
• Ensure Camp management implementation is compliant with the Core Humanitarian Standards (CHS) and the DRC Code of Conduct (CoC)
• Write reports as required by Team Leader
• Ensure daily verbal feedback on urgent issues reported
• Participate in coordination meetings as well as meetings with refugee stakeholders
• Any other duties to support camp management activities assigned by the Area Manager/Team Leader

Experience and technical competencies: (include years of experience)

• At least 2 years of work experience in humanitarian displacement situation
• Demonstrated previous experience working with refugees or other vulnerable populations
• Excellent interpersonal and problem-solving skills, creativity and flexibility
• Flexibility in working hours when needed
• Excellent Communication skills
• Proven computer literacy skills (Microsoft Word and Excel
• Comfortable in a multi-cultural environment, flexible and able to handle pressure well ability to engage with community members in an open manner, maintain confidentiality and respect
• Ability to communicate and write reports in English
• Language ability in Kiswahili, and kibembe are considered and as added advantage

Education: (include certificates, licenses etc.)

• University Degree in areas relevant to Community Organization, Humanitarian Work, Humanitarian Protection
• Diploma in any relevant field with experience in Camp Coordination and Camp Management work