Headquartered in Dar Es Salaam, Tanzania, DUTENI is a vibrant fast-growing Company providing premier solutions to our corporate clients and unique experiences to our tourism clients. Due to our fast growth, we are looking to bring on 2 qualified energetic, creative, trustworthy, customer-centric, passionate, recent Tanzanian graduates for a short driving/city guiding internship. This internship will afford the selected individuals an opportunity to learn the Duteni way with potential for a long term commitment based on performance evaluation.

ONLY RECENT NIT, VETA OR SIMILAR NATIONALLY RECOGNIZED DRIVING SCHOOL INSTITUTIONS GRADUATES (NOT MORE THAN 3 YEARS FROM GRADUATION) WHO ARE LOOKING FOR A DEMANDING INTERNSHIP OPPORTUNITY TO EXPAND THEIR PROFESSIONAL KNOWLEDGE SHOULD APPLY.

Job Title: Private Driver/City Tour Guide Interns – 2 Posts
Start Date: As soon as possible
Compensation: Minimal stipend
Location: Dar Es Salaam

Duties and Responsibilities:

As a private driver/city tour guide intern, your responsibilities will include but not limited to:

• Professionally and safely drive clients around in a clean well-maintained company provided vehicle in consistency with company policies, practices, and procedures
• Exceed the expectation of discerning clients itineraries from start to finish
• Greet clients and respond to inquiries in a professional and courteous manner
• Always ensure the safety of clients and offer them the highest level of customer service
• Open to accepting constructive feedback without taking it personally and continuously embrace learning opportunities
• Be extremely punctual by arriving at the client’s location on time
• Comply with traffic laws, placing the client’s safety above all else
• Provide passengers with assistance entering and exiting the vehicle and help them with any luggage
• Carefully lift, load/unload, and carry luggage (up to 25kgs) and other belongings of the passenger(s)
• Regulate vehicles lighting, and ventilating systems for the client’s comfort
• Vacuum and clean interiors and wash and polish exteriors of your assigned vehicle
• Must be able to work a varied schedule, including evenings, weekends, and holiday shifts
• Carry out regular checks on the vehicle before and after each day’s run
• Keep track of vehicle insurances, registration etc renewals
• Complete driver’s log, to include name, destination(s), kilometers, and time on daily basis
• Ensure proper maintenance and refuel vehicle as needed
• May be asked to help plan itineraries and accompany client(s) for extended periods of time
• Maintain constant communication with your manager, notifying him/her of your location throughout the day
• Positive and professional attitude, staying nicely groomed, must wear standard uniforms, maintain a clean and polished professional appearance
• Actively look for ways to improve customer’s experience
• Performing other duties as directed, developed, or assigned by the management from time to time

Minimum Requirements

• Mastery of written and spoken English language is a MUST (you will be tested)
• At least 3-month of professional driving experience with clean driving record
• MUST have current class C1, C2, C3 Tanzania driving license
• Ability to drive manual/stick shift vehicle is an added advantage
• Familiarity with electronic devices such as smartphones and tablets
• Consistent punctuality with dependable attendance patterns is a must
• Excellent time management skills, strong communication skills and ability to understand and follow verbal and written instructions
• Knowledge of driving routes and good sense of direction of all key destinations especially in Dar Es Salaam
• Open to walking and standing intermittently for extended durations during the entire working period
• The job will also require the ability to sit for extended periods of time while operating a motor vehicle
• Proven ability to read and interpret documents such as procedure manuals, work instructions etc.
• Have sound state of mind and calm nature in a fast-paced high-pressured environment
• Able to complete routine reports and correspondence such as trip sheets or inspection forms
• Team player with very strong work ethics
• As this position is key to providing Duteni customers with an excellent service experience, the driver must demonstrate with both verbal and non-verbal actions; a) Friendliness, b) Willingness to service, c) Gratitude for using the Duteni’s services for their transportation needs and d) High degree of professionalism.
• Candidates who have been driving for UBER/BOLT or similar ride share services for at least 1 year AND who meet our listed strict requirements will also be considered.
• This is an opportunity for you to gain world class invaluable job experience.

Education:

You MUST have at least a certificate/diploma/VIP training or above from a college/recognized professional driving training institution.

How To Apply

If you meet the above strict requirements, please email your CV and cover letter in confidence to [email protected] with subject line: Private Driver/City Tour Guide Intern

Only shortlisted candidates will be contacted. No phone calls please

Closing date for Applications: 28 April 2023