Job type: Full-time
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About this opportunity:
This role will be accountable for managing complex and/or large programs, leading its program teams and interfacing with key customer contacts from its early pre-sales to delivery conclusion phases manly in telecom area.
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
What you will do:
Develop and execute on delivery strategy/processes from pre-sales to realization.
Drive planning, forecasting, dimensioning and optimization of delivery based on business needs for programs.
Responsible for the delivery of services (scope, cost, quality, time and customer happiness) within Consulting & System Integration from sales to delivery phase. Leading project and program activities in the analysis, planning, establishment (execution), realization (execution), handover (execution) and conclusion phases.
Assist and provide Core/BSS/NDO/MS IT/ADM SME knowledge for engagement and sales teams with regards to delivery methodology, cost, scope, and risks of activities and proper alignment of customer requirements.
Manage and retain highly motivate people in diverse teams and geography, and matrix capacity – including definition of teams, interviewing and selecting process.
Evaluate and manage third party relationships to ensure that margin levels are met and that the business case is being realized
Responsibility to capture add-on sales into client environments and develop and maintain strong and positive customer relationships
Identify and address the end to end implications of changes either in IT, network, operations, services or business models and creative corrective actions to preserve or improve program goals.
Ability to analyze Cloud Software & Services programs Real time.
Effectively build and manage key internal and external stakeholders including the customer C-Level – articulates themselves well and able to have compelling arguments with the customer.
Identifying add on sales/opportunities and supports the account manager from a solution and delivery perspective.
In addition to this, the Head of Cloud Software & Services Delivery Head provides support and shares their expertise during customer engagement activities and supports during the RFP process and responsible for
The overall solution!
The overall cost estimation!
The delivery model (mix of on-shore, near-shore and off-shore resources)
You will bring:
10 + years of experience, from within the Telco/Systems/NDO/ADM Integration Industry (consulting or Systems Integration) on driving SI transformation programs or projects of high complexity
Must have proven track record in leading Core/Optimization/ADM/IT/Telco type of Integration Engagements, at least 5 years of experience leading complex SI-Projects/Programs;
Strong Understanding & Mastering of AI/ML and new emerging technologies that are essential for the next Era of Technology Leadership of Ericsson to win the 5G Battle
Well proven ability to transform customer requirements and expectations at a high level into a solution that Ericsson can realize as a customer engagement.
Ability to lead/turn around large complex programs from a solution and delivery perspective while maintaining a strong business acumen.
Ability to manage a team of project managers, solution architects, integration engineers who can be in virtual/remote locations depending on the defined delivery model. This is key to maintain a highly motivated team
Highly developed working knowledge of business process, including tender and sales
Excellent Consulting skills with a proven track record as a customer focused Senior Consultant.
In depth knowledge of the telecom industry, including a thorough understanding of economic/ commercial/political issues affecting the industry.
Excellent Leadership abilities proven through line manager or other comparable positions.
Proven track record to drive team engagements in a tough and time sensitive environment.
Results oriented. Able to work independently and take a logical and orderly approach to analyzing problems, organizing work and planning actions.
Strong ability to interact at the senior level; must have superior presentation skills to influence others and meet deadlines while building strong relationships both internally and externally.
Driving up-sales opportunities
Coaching the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology.
Educational Requirement:
Bachelor’s degree, preferably in a science, business or telecommunications
PMP Certification and MBA is preferred
Good Knowledge on eTOM framework and ITIL
Focus areas of domain expertise
NDO/AI/ML/Core/BSS/OSS/Cloud
Leading large-scale project/ program, transformation program management
Pre-sales Experience
In addition, below skills are required:
Leadership skills
Customer Management
Resource Management
Excellent communication and Consulting skill
Good experience in Managing internal and external stakeholder
Good experience in follow up and supervise project / program financial status
Would you like to take a tour to “Life at Ericsson MEA”, visit short video
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
How to Apply:
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