Job type: Full-time
Smollan is a global business that connects people, brands and opportunities.
Operational Excellence
- Develop, implement and maintain sales operational excellence, policies and procedures including standard operating procedures
- Develop and maintain relevant database of customers
- Process project information and forward to field force
- Ensure accurate information is recorded and quality checked
- Take corrective action where necessary
- Create and analyse sales operational reports and provide feedback to relevant stakeholders
- Agree on deliverables, scope and timelines with field managers
Project Management
- Provide input into planning for the business and develop plans and processes to ensure effective implementation
- Provide input into establishing which resources are needed by using the most efficient and cost-effective method to achieve results that meet client objectives
- Continually benchmark and optimise processes against best practice
- Formulate a project plan to define and achieve project objectives
- Monitor and check quality of work produced by field staff and take corrective action when necessary
- Provide regular feedback to Business Unit Manager/Country Manager
- Implement and manage sales projects when required
Account Management Alignment
- Manage multiple clients as per our cluster/ regional client list
- Ensure trade visit reports are reported every time in field to client and cluster executive
- Demonstrate analytical planning and creativity for future client retention and development
- Ensure detailed sales target control
- Address and follow-up all customer queries and problems
- Stay abreast of the market and competitors
- Meet client/customer and company performance standards and ensure subordinates do likewise
Administration
- Develop effective and efficient administrative systems
- Submit reports to management and client
- Document and manage expenditures
- Ensure management of Smollan assets including HHT devices
- Ensure compliance of set regulations between field team and distributor
- Ensure incentives and necessary salary information is submitted on-time
- Liaise with People department regarding all problems and enquiries relating to the payment of sales staff
- Manage and maintain all Operations staff performance documents and scorecards accurately and within required deadlines
- Ensure effective budget monitoring, specifically relating to:
- Building and managing operating expenses, e.g., salaries, travel costs etc
- Overseeing specific project budgets and accounting thereof
Budget Monitoring
- Build and manage operating expenses e.g. Salaries, travel costs etc
- Oversee specific sales project budgets and accounting thereof
- Achievement of Set Sales & Distribution Objectives
- Provide input into planning for the business and develop plans and processes to ensure effective implementation
- Provide input into establishing which resources are needed by using the most efficient and cost-effective method to achieve set sales results that meet client objectives
- Continually benchmark and optimise sales achievement processes against best practice
- Formulate strategic sales distribution plans, programs and concepts and be involved in the execution of the route to market retail program
- Ensure breakdown of weekly & monthly agreed sales targets and formal communication of the same
- Ensure portfolio volume sales growth through demand creation
- Monitor and check quality of work produced by field sales staff and take corrective action when necessary
- Provide regular feedback to cluster executive
- 4-5 years’ experience in a similar role
- Business experience in sales, marketing, project management, client and staff interaction, and organizational experience at management level.
- Degree in sales & marketing
- Computer literacy – MS Office skills
- Communication skills (verbal & written)
- Business acumen
- Leadership Skills
- Problem Solving Ability
- Time management
- Ability to effectively deal with pressure
- Knowledge of sales, business and distribution channels
How to Apply:
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