Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection (CBP, PSN, GBV, CP and Legal), Shelter and infrastructure, and Economic Recovery.

Overall purpose of the role:

The Social worker (case management) works as part of the DRC’s team under the direct supervision of the Protection team leader and guidance support of the Protection coordinator. The role is based in Kasulu/Kibondo and shall conduct regular field visits.
The Social worker (case management) will be responsible for handling child protection activities including case management, referral pathways, parenting, and linkages based on standard operating procedures (SOPs) and other job -aids that facilitate holistic case management at the household and community level.

Tasks and responsibilities of the position

Program Responsibilities

• Manage child protection cases in line with SOPs
• Adhere to standard documentation processes and follow best practice guidance
• Identify individual cases through regular presence in the community and accept referrals from other agencies and community partners
• Conduct initial rapid assessments for CP cases and prioritize them accordingly
• Collaborate with case management officer in developing case plans that respond to needs addressed in initial and comprehensive assessments
• Support individual cases and provide regular monitoring of all aspects of case management services
• Regular follow-up to ensure all service and action points listed in the case plan are carried out within agreed time frames
• Daily registration of newly identified and other follow-up and case management-related updates in the CPIMS+ system with relevance to physical files.
• Ensure that DRC global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in the principles and requirements of the policy including relevant implementation standards and Guidelines as applicable to their area of responsibility. This includes but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and the DRC Code of Conduct (CoC), and managed by the appropriate procedures.
• Maintain a database of children identified, assessed, and supported with services within the camp
• Conduct any other related activities deemed necessary by the Child Protection sector that may arise occasionally.

Data collection and reporting

• In collaboration with the case management officer, s/he will track indicators, maintain, update, and analyze data on Child case management indicators.
• Assist in the preparation of weekly, monthly, quarterly reports and other donor reports as per the donor requirements.
• Support and work closely with CP Information Management officer and M&E on program data collection, track indicators, maintain, update, and analyze data on child protection activity and indicators.
• In collaboration with the case management officer and M&E department, participate in CP rapid assessment and other CP program assessment, and contribute to the CP overall intervention strategy based on feedback received from women, men, boys, and girls throughout community mobilization and engagement.
• Work with the Information Management Officer to ensure safe and ethical data collection and sharing based on agreed procedures and protocols.
• Undertake additional work-related duties as agreed upon by the CP team leader and Protection coordinator.

Logistics Duties

• Take care of equipment and supplies for the job.
• Ensure working equipment is in good condition and replenish/repairs when out of order.
• Reports immediately any security incidence/issue detected in the DRC premises.

Requirements

Experience and technical competencies: (include years of experience)

• At least 1 year of professional experience in child protection, and social work in humanitarian or development programming.
• Knowledge and experience in working with national government and devolved units.
• Knowledge of database use and management.
• Excellent writing and editing skills in English for external audiences (including governments and donors).
• Excellent interpersonal, written, and verbal communication skills.
• Good personal organizational skills, including time management, teamwork, meeting deadlines, and working under pressure with minimal supervision.

Languages: (indicate fluency level) English – Fluent, including technical level  , Kirundi & Kibembe– Basic

Key stakeholders: (internal and external)

• DRC  staff, refugees and donors
• Local Government (refugee camp) and host Community representatives.
• Community groups.
• Other NGOs and relief actors.
• MoHA, police, immigration

All DRC roles require the post-holder to master DRC’s core competencies:  

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

Providing equal opportunities  We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the  United Republic of Tanzania)

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Application and CV

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.

DRC only accepts applications sent via our online-application form on www.drc.ngo under JOB.