Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Wasoko aims to deliver everything that a retailer needs; no distributors or banks are necessary.

Thousands of retailers across East Africa use Wasoko’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Role: Security Supervisor/Controller

Locations: Dar es Salaam, Arusha & Mwanza

About the Role

We are looking for a Security Supervisor/Controller to oversee Wasoko’s security and CCTV operations. The role is based in the various warehouses within East Africa. You must be passionate about security, asset protection, loss prevention, business continuity and investigations.

A professional with more than 5 years of experience working in the Private Sector.

Reporting to: Security Manager

Roles and Responsibilities

• Assist with managing and updating security policies & procedures;
• Carry out emergency procedures when necessary in accordance with the Emergency Response Plan;
• Conduct Loss Prevention audits;
• Accurately document all notable activities during a shift in daily Officer Reports and incident reports;
• Conduct frequent patrols of the building;
• Respond to assist Security Manager in investigating thefts, accidents, and employee issues;
• Monitoring people in different locations to identify instances of suspicious or unusual behavior.
• Tracking suspect individuals as they move within a building or through a network of streets.
• Liaising with security staff or police on the ground to provide detailed intelligence about suspects, such as their appearance, actions, or location.
• Ensuring the CCTV system is fully functioning, and that video footage is recorded and stored appropriately.
• Assisting with inquiries by providing access to CCTV recordings, or copies of footage, whenever required.
• Working with the various Departments / Units concerned in safety and security training.
• Ensure all sub – contracted security employees engaged directly or indirectly by Wasoko conform to Wasoko standards and procedures.
• Liaise with Security Service providers to ensure provision of efficient guarding and Cash In Transit services to the bank.

Requirements

• Diploma or post Secondary Certificate in Security Studies
• 8 years’ experience in security operations.
• Experience in handling warehouses, and FMCG products
• Experience in loss control will be an added advantage
• Must have experience in managing outsourced guarding security companies
• With knowledge in security procedures, criminology and investigations
• Must have extensive experience regarding CCTV control room, security, investigations, and people management
• In depth knowledge of security systems, both electronic and physical.
• Excellent observation.
• An eye for detail.
• The ability to think quickly and logically to respond to an emergency.
• Exceptional communication to work in partnership with other agencies.
• Perseverance and patience.

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