Airport Operations.Passenger Handling :

:

Minimum `A’ Level or equivalent (Higher Secondary School).

Must have completed relevant and recognised professional training courses in Customer Services and Ground Operations.

Experience: Given the specific requirements at outstations, a minimum of 5 years experience is required in Airport. Customer handling / Operations including at least 3 years in a supervisory position.

Knowledge/Skills: A working knowledge of Reservations/Fares and Ticketing, Departure Control Systems.

Knowledge of Dangerous Goods Regulations & Weight & Balance. Knowledge of Baggage Tracing and Claims Handling.

Knowledge of Microsoft Word/ E-mail / Excel advantageous and local languages.

Fluency in spoken and written English and required local language. 

Please note that you must have the right to live and work in Tanzania.