As Branch Manager the employee is ultimate responsible for the general, operational, administrative and financial management of the Company.
Your Responsibilities
- General Management
- Develop and implement optimal processes in freight forwarding and logistics operations.
- Take measures to improve profitability.
- Ensure maximum quality service standards.
- Analysis and optimisation of the company’s organisational structure und processes.
- Drive the development and growth of the company.
- Lead the team towards sustainable growth and performance.
- Monitor daily activities and performance of the team towards absolute customer satisfaction. Collaboration with business unit cluster managers in sound business management.
- Sales and Marketing
- Analysing the market potential and developing a commercial market strategy.
- Implementation of the market strategy.
- Establishing and optimising a strong sales force as per the company guideline.
Building up of a personal clientele and personally taking care of the most important key customers.
- Human Resources
- Personal selection, leadership and development of the management and key staff.
- Creating and sustaining a healthy work environment; encourage cooperation between departments, foster a climate where employees of all levels are comfortable to speak up.
Together with HR, Development and implementation of a program for continued learning & development of staff.
- Controlling
- Securing a well-functioning financial management and accounting procedures in close cooperation with the company’s Financial Controller.
- Continuous management of direct expenses and optimisation of the cost structure; active management of cash flow. Active management of credit limits and status of invoicing, debtors and debt collection.
- Regular reporting the financial situation of the company to Regional Management and Corporate Headquarters in the frame of the Kuehne + Nagel Reporting Guidelines.
Management of the suppliers and supplier onboarding process.
- QSHE
- Support and coordinate the implementation of QSHE system within BU and assure QSHE Management systems effectiveness and consistent in regular activities of the company, followed in all levels and in accordance with applicable norms and standards.
- Miscellaneous Responsibilities
- Conducting the business at any time within the frame of Catalogue of Competence and Legal & Compliance regulations.
- Representation of the Company in the public.
- Legal representation of the Company.
- Regular alignment/meetings with the Company’s key management team and cluster management.
- Close cooperation with the other Kuehne + Nagel companies and especially the Regional Management.
Your Skills And Experiences
- Senior Level business development experience in logistics or service based industries
- Leadership responsibility in direct and indirect reporting structures (line or project management
- Strong competent leader and team player
- Ability to influence, negotiate and resolve conflicts on internal and external board level
- Strategic vision: ability to see the “big picture”, grasp its complexity and develop vision of new business opportunities and processes
- Creativity: Questions traditional ways of doing things and encourages change
- Strong Knowledge of Eastern Africa Road Logistics Market
- Proven Success in building competitive and sustainable solutions
- Minimum First University Degree
- Preferred Second University Degree and/or MBA or equivalent
