Aventus Group is a group of innovative digital loan providers that has been leading the financial progress of clients in Europe and Asia since 2009. Our team of about 2000 professionals makes a difference in the financial field by developing unique FinTech platforms in 14 countries across Europe, CIS countries, Asian, and African markets. We also partner with PeerBerry – one of the leading alternative investment platforms in Europe. Our aim is to continue expanding our business in different markets while increasing market share, introducing new products, and expanding geographically.
Role Description
This is a contract Phone Verification/Underwriting Supervisor role located in Dar es Salaam, Tanzania. As a Phone Verification/Underwriting Supervisor, your main responsibility will be to supervise the phone verification process and underwriting functions, performing comprehensive quality assurance on both processes to ensure accuracy and timeliness. You’ll be responsible for the coordination, monitoring, and management of the team to ensure that processes are compliant with policies and procedures. You’ll also collaborate with cross-functional teams to ensure the achievement of the group’s objectives and ensure operational standards are met.
Qualifications
- Bachelor’s degree or higher in Business Administration, Finance, or a related field
- At least three years’ experience in underwriting or phone verification processes
- Excellent supervisory and leadership skills with the ability to effectively manage a team
- Excellent knowledge of underwriting principles, credit policies, and eligibility criteria, as well as phone verification procedures and quality assurance processes
- Excellent analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
- Excellent communication and interpersonal skills with the ability to work collaboratively with cross-functional teams
- Fluent in written and spoken English
- Experience working in the financial services industry is preferred
- Experience with relevant software applications, such as CRMs, loan management systems, and underwriting platforms, is preferred
If you are interested and are qualified for this role, kindly send your CV to: [email protected], indicate the position you are applying as a subject of the email by 15th January 2024
Only shortlisted candidates will be contacted