JOB TITLE: Assistant Relationship Manager
REPORTING TO: Branch Manager
RESPONSIBLE FOR: Maintaining Customers Profile
DEPARTMENT: Retail
REGIONS: Tabora
HOURS OF WORK:
8am – 5pm Monday – Friday. 8am – 1pm Saturdays. Or different hours as per individual branches working hours.
1. PURPOSE OF JOB:
The purpose of this role is to build the Business, Deepen Relationships and Managing Key and Potential Customers from sales of Liabilities, Acquisitions, Cash Management, Credit Card and Retail Products to maximize revenue by achieving sales targets.
2. PRINCIPLE ACCOUNTABILITIES:
RESPONSIBILITIES
Building relationship with portfolio of customers assigned to become a first point of contact for their banking needs Growth of CASAFD and ASSET of the existing client portfolio as per the target given, and Acquisitions of new CASA FD and ASSET customers as per given budget
To meet the fee income goal through the existing client’s portfolio,
To provide a personalized and committed banking services to the customers in the portfolio, such as reviews on customers’ accounts and giving each customer the opportunity to make informed choices on their everyday banking
Identification of cross-selling opportunities in the customer portfolio assigned.
Developing and maintaining a sales/queries management database which can be used for review purposes, analysis of branch performance and reflection for improvement.
Working with branch managers to anticipate key issues, identifying useful opportunities, and offering professional expertise/solutions to all stake holders.
Use referrals from existing clients in the portfolio to open new client accounts
Have a good understanding of all products/services offered by EXIM
Able to serve the client better
Prepare Position reports to the Branch Manager
3. QUALIFICATION AND EXPERIENCE REQUIRED
University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing
Minimum of two years relevant working experience in
similar position
Computer literacy and knowledge of new evolving technology systems
3. QUALIFICATION AND EXPERIENCE REQUIRED
Ability to asses$ Customer needs and develop products that suit their needs.
Self-confident, ambitious, willing to take on challenges
High energy level and aggressive
Self-motivated, fast learning with a proven ability to work independently under pressure and high efficiency.
Experience in structured trade finance, syndication and project financing will be an added advantage
Posses in depth understanding and knowledge of retail banking Products viz (liabilities, acquisitions, cash management, credit cards, sales products etc)
Proven sales experience in a client relationship role within retail banking
How to Apply :
Please send your application to [email protected]
Applications are to be sent with the subject being: Assistant Relationship Manager
Application deadline:- 4th May 2023
