Position Description
North Mara Gold Mine Limited is seeking to recruit Graduate IT Systems Administrator to join and grow their team. You will be expected to align to the Barrick DNA and to operate within our mining assets with our best people teams. You will contribute in a safe and cost-effective manner to achieve targets in accordance with Mine Safety Standards, Policies and Procedures and ensure daily targets are met.
About North Mara
The North Mara gold mine is located in north-west Tanzania in the Tarime district of the Mara region. It is around 100 kilometres east of Lake Victoria and 20 kilometres south of the Kenyan border.
North Mara started commercial production in 2002. The mine is a combined open pit and underground operation from two deposits, Gokona (underground) and Nyabigena (open pit).
Responsibilities
- Add and Remove Users as necessary on Active Directories
- Adhering to site backup policy and monitoring the site backups on daily basis.
- Comply with all North Mara and Twiga policies and procedures.
- Design of Site LAN Layouts and ensures keeping all record up-to date.
- Ensures all work gets carried out in a safe manner that complies with company safety regulations.
- Ensures that all hardware items are operational.
- Ensures the administration and maintenance of computer stations and software for company and provides additional support if necessary.
- Ensures the departmental process is SOX compliant.
- Ensuring all the Information Technology General Controls (ITGC) is in place.
- Implement and manage aspects of the Barrick Network environment.
- Maintain and enforce high standards of quality of service and work provided to the business unit.
- Maintain and practice Industry standard housekeeping.
- Monitor and enforce all Data records are kept up to date.
- Monitor and maintain assets and software register and make sure it’s updated accordingly.
- Monitor network traffic between sites.
- Participation and driving ITGC SOX Auditing for the site.
- Provide 2nd and 3rd level system and network administration support to the site operations.
- Provide support to users on installation and operation of software.
- Provide technical advice to management on aspects of network design. Plan and implement any changes.
- Recommend hardware & software purchases that comply with Barrick standard.
- Recover data from backup Server, updating anti-virus, managing backups, imaging, and patching.
- Responsible for maintaining all the site server’s performance check, storage management and unwanted users’ data on daily, weekly, and monthly basis.
- Responsible for maintaining communications systems such as Telecommunications, Two Ways Radio System, E-Mail, and Internet are operating in an effective manner.
- Responsible for maintaining technical support documentation in accordance with procedures.
- Responsible for maintaining the highest level of network security.
- Responsible for maintaining the reliability for the camp internet.
- Responsible for Servers, Network remains free of viruses and is operating efficiently.
- Administer all the support calls logged into ServiceNow system and ensures its closed on timely manner.
- Basic programming of the Radios.
- Ensures IMT Record Management.
- Ensures site Asset Inventory file is updated regularly.
- Ensures the file record for Hardware and stock inventory is up to date.
- Facilitate and maintain the backup process with up-to-date record keeping.
- Follow defined guidelines, processes, and checklists.
- Follow Incident management as per the ITIL service Delivery framework.
- Keeping all IMT records updated on Network systems (Network Share drives
- Maintain technical support documentation in accordance with procedures.
- Maintain and practice Industry standard housekeeping.
- Monitor and maintain the backup and restore logs on the network.
- Perform routine checks as per defined IMT Calendar.
- Provide 1st level System Administration support to the site operations.
- Provide coverage for support calls and ensures the calls are action accordingly.
- Provide hardware and software support for Site end users.
- Provide support to users on installation and operation of software.
- Regular Hardware maintenance.
- Report any irregularity from the define guidelines to the supervisor.
- Responsible for maintaining records for site user account creation, transfer and termination records.
Qualification requirements
- Advanced Diploma or Degree in Computer Science\IT\Electronics from recognized institution, A+, N+, ITIL, CISCO Certification or equivalent Certification.
Experience and Competencies needed
- 0 – 2 years’ IT System Administration experience.
- Working knowledge of safety standards of equipment
- Analytical skills, able to think logically and clearly, Strong attention to detail
- Complex problem-solving skills.
- Clear and effective communication skills in written and spoken English. Communicate clearly and concisely, both orally and in writing.
- Perform safety inspections and identify safety hazards.
- Planning, scheduling, and troubleshooting skills.
- Possession of Valid driving license
- Multitasking abilities
- High level of interpersonal skills
- Able to achieve tasks on time with minimal supervision.
